Page 56 - HUMAN RESOURSE MANAGEMENT IN HOSPITALITY INDUSTRY

Roleplaying
This technique is

usually used on a
trainee and a trainer,
Lecture who are both given the

This method is a chance to act out
traditional way that carries several possible job

place inside the classroom situations. This strategy
with a trainer presenting is the most effective
the material. Lecturing can way in businesses
be a highly effective where employees must

method of employee engage with clients or
training, especially for customers because it
complex topics. allows them to practice
handling challenging

Classroom-based training situations.
has the benefit of giving a
group of employees to
gain a large amount of

knowledge at the same
time. Unfortunately, there
are other disadvantages to
this training strategy,

including the high
expense of rental
locations, travel, and
catering. Employees find

this method of training to
be tedious as well.