Page 51 - HUMAN RESOURSE MANAGEMENT IN HOSPITALITY INDUSTRY
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Who is going to receive your training?
Analyze the new workers are recruited, transferred
or promoted employees. Individual workers are
facing difficulties in performing their job
satisfactorily. Through the performance appraisal
system, workers whose performance levels are not
satisfactory will be identified.
What will your training be about?
The context of training such as new technology
and procedures are introduced. A major change
such as a merger takes place.
When is it going to happen?
Set a time frame or the duration
Where is it going to happen?
Will deliver training using online or face to face in a
classroom.
Why are you doing this?
The objectives of the training or the gap (Figure
7.0)
How are you going to achieve this?
Develop an efficient training method.
