Page 48 - HUMAN RESOURSE MANAGEMENT IN HOSPITALITY INDUSTRY
P. 48
Training Process
To have an effective training programme, the
training process consists of a series of steps.
Training is a systematic process that involves
changing an employee's attitudes, skills and
knowledge for them to do a specific job.
The ADDIE model is a generic method that
instructional designers and training developers
have historically employed. Analyze, Design,
Develop, Implement, and Evaluate are the 5
phases.
ANALYZE
Who will be your audience?
What are their patterns of learning?
What is the deadline to produce desired
results?
DESIGN
The content outline,
Tools to use such as assessments or
quizzes
DEVELOPMENT
Assessment instruments, course schedule
