Page 43 - HUMAN RESOURSE MANAGEMENT IN HOSPITALITY INDUSTRY

Why a training program needed

Training is essential to increase the knowledge
base of all employees, but many organizations find
development opportunities to be extremely

expensive in the current marketplace. Despite
these limitations, training and development offer
benefits to both individuals and organizations as a
whole, making the expense and time invested

worthwhile.

Improved employee performance

Employees who receive the appropriate training
are best prepared to do their duties. The training
will improve the employee's (A, S, K) of their role's

responsibilities and, as a result, their confidence.
This self-assurance will strengthen their overall
performance, which can only be beneficial to the

organization. Competent employees who keep up
with changing quality standards will help the
organization maintain its position as an industry
leader and strong competitor.