Page 67 - HUMAN RESOURSE MANAGEMENT IN HOSPITALITY INDUSTRY
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Factors Influencing Employee Performance
Every successful organization depends on a
highly productive employee. On the other hand,
an unproductive workforce will make it impossible
to achieve anything. Figure 11.0 shows the
productivity of the employees is influenced by
THREE (3) main of factors
Figure 11.0
Knowledge and skill
Individual performance is influenced by their
ability to do the job. A person's ability is created by
a good understanding of doing a job which is the
knowledge and ability to perform the correct skill.
Both of this element is very important to influence
good employee performance.
