Page 62 - HUMAN RESOURSE MANAGEMENT IN HOSPITALITY INDUSTRY
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Behavior

          Was the learning being applied by the trainees?

         This  level  analyzes  how  the  trainees'  conduct  at
         work  changed  after  finishing  the  program.

         Assessing the change allows a trainee to see if the
         knowledge,  mindset,  or  abilities.  What  have  the
         trainees learned in the programme will be applied
         in  the  workplace  later.  For  the  majority  of

         individuals,  this  level  provides  the  most  accurate
         assessment of a program's effectiveness.


         However, testing at this level is complex since it is

         nearly  impossible  to  predict  when  a  person  will
         begin  to  use  what  they  have  learned  from  the
         program effectively, making it more challenging to
         identify  when,  how  frequently,  and  how  to

         evaluate a participant after the assessment.


         This level starts 3–6 months after training.
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