Page 21 - HUMAN RESOURSE MANAGEMENT IN HOSPITALITY INDUSTRY
P. 21
Diversity in the hospitality workplace
The hospitality sector is a particularly a diverse
field. It is based on many organizations and a
diverse group of employees and customers from
various backgrounds. The term "diversity" refers to
the variations that exist between people. Race,
gender, religion, ethnicity, social status, and other
factors can all play a role.
When discussing diversity from human resource
management (HRM), the focus tends to be on a
set of policies to meet compliance standards.
Diversity is concerned with individuals' "otherness"
or differences to ensure that everyone is treated
equally through policies to prevent discrimination
and create better workplaces.
