Page 19 - HUMAN RESOURSE MANAGEMENT IN HOSPITALITY INDUSTRY

Internal and external influences on

human resource activities

There are two types of environmental elements in
human resource management. They are external
and internal influences. The external factors are

those that exist outside of an organization means
largely no direct control over the organization;
besides, the internal factors are all those factors
that lie within the organization or are broadly

controlled by the organization; both influences can
affect human resource management activity.
However, they may be things that could positively
or negatively impact human resources.

INTERNAL FACTOR

Policies
Establishing protocol that may affect attitudes of
staff towards an organization

Financial Strategies
A low or high budget will affect the effectiveness
of an organization.

Technology Changes
Intro of new technology will affect the process of
training or recruiting staff.