Page 33 - PUBLIC RELATION E BOOK
P. 33

UNDERSTANDING OF


                         CRISIS MANAGEMENT










                 Businesses around the
                 world  were  forced  to
                 shut their doors.


                 Millions  of  employees                                                 When       any     business,
                 were      sent      home.                                               small        or        large,
                 Essential         services                                              encountering  problems,
                 struggled to function.                                                  its normal operation can
                                                                                         be disrupted.















































                                                                         Business  that  put  a  continuity
          Crisis  management  is                                         plan  in  a  place  in  case  of
          not necessarily the same                                       unforeseen  contingencies  can
          thing           as           Risk                              mitigate the effects of negative
          Management.                                                    events.

                                                                         The     process      of    having      a
                                                                         business  continuity  plan  in
                                                                         place in the event of a crisis is
                                                               23        known as crisis management
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