Page 8 - FUNDAMENTAL OF HOSPITALITY INDUSTRY
P. 8
Fundamentals of Hospitality Industry
INTRODUCTION TO
THE HOSPITALITY
INDUSTRY
01 Explain the nature of 04 Discuss the characteristic of
hospitality the hospitality industry
Product service mix
02 Define the hospitality two-way communication
industry Relationship building
Labour intensive
03 Outline the importance of
the hospitality industry
05 Discuss the interaction
between the hospitality and
tourism industry.
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