Page 132 - FUNDAMENTAL OF HOSPITALITY INDUSTRY

Fundamentals of Hospitality Industry

Company policies and administrative policies:
Company policies should not be too rigid. They
should be fair and clear. It should include
flexible working hours, dress code, breaks, and
vacations.

Fringe benefits:
The employees should be offered health care
plans (Mediclaim), benefits for the family
members, and employee help programs.

Physical Working Conditions:
The working conditions should be safe, clean,
and hygienic. The work equipment should be

updated and well-maintained.

Status:
The employees’ status within the organization
should be familiar and retained.

Interpersonal relations:
The relationship of the employees with their
peers, superiors, and subordinates should be
appropriate and acceptable. There should be no
conflict or humiliation element present.

Job Security:
The organization must provide job security to the

employees.

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