Page 128 - FUNDAMENTAL OF HOSPITALITY INDUSTRY

Fundamentals of Hospitality Industry

FACTORS MOTIVATING

WORKERS IN THE

HOSPITALITY INDUSTRY

In hotels, employees are an essential component
of the delivery process. Therefore, inspiring
employees can have a positive impact on their
performance which can in turn positively impact
service quality.

Hotel managers need to keep employees
motivated all the time. Positively affect the
performance of employees which in turn can
affect service quality and profit of an
organization. Employee motivation can enhance
productivity and enable an organization to
produce at higher levels. Employees who are
motivated can work harder and improve the

organization's effectiveness, efficiency, and
competitiveness.

Employees in the hospitality sector are expected
to put in long hours and maintain their attention
on serving customers, so it's important to keep
them engaged. The industry needs to know what
factors keep employees motivated to enhance
employee motivation.

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