Page 77 - HUMAN RESOURSE MANAGEMENT IN HOSPITALITY INDUSTRY

5 Types of bias in a performance
appraisal

A good manager should be honest when it comes
to their employees' performance. Bias can have a

huge negative impact on employee performance
reviews. Bias can affect a manager's and
organization's perception of how well an employee
is performing. Managers must avoid any bias in
employee performance evaluation to maintain an

efficient workplace.

Recency Effect

When this bias influences managers, they tend to

overvalue short-term events to the detriment of
the employee’s long-term performance.

Example: Appraiser ignores earlier appraise work
and pays attention during appraisal time only. The

recency effect can lead to ineffective and false
performance reviews.