Page 22 - FUNDAMENTAL OF HOSPITALITY INDUSTRY
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Fundamentals of Hospitality Industry
INTERACTION BETWEEN THE
HOSPITALITY AND TOURISM
INDUSTRY
TOURISM HOSPITALITY
Activities that take people It offers services like
away from their usual accommodation,
place of residence for transportation, food, and
pleasure other than for beverage, recreation and
work. leisure. The industry is the
supplier of the service for
tourism.
INTERACTION
Focus on serving
people with excellent
satisfaction.
TYPES OF TOURIST IN INDUSTRY Malaysians travelling within
DOMESTIC
Malaysia.
OUTBOUND
Tourists main place of
residence is in Malaysia
travelling outside Malaysia.
INBOUND
Visitors to Malaysia whose
main place of residence is
not Malaysia.
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