Page 122 - FUNDAMENTAL OF HOSPITALITY INDUSTRY

Fundamentals of Hospitality Industry

3.LOWER MANAGEMENT

This level of management consists

of supervisors or section officers.
Lower-level management is primarily
concerned with the execution and

coordination of day-to-day workflow
that ensures the completion of
projects and the deliverables are met.

The roles and responsibilities of the lower level of

management can be summarized as follows:

Assigning jobs and tasks to various workers.

Guiding and instructing workers in day-to-day
activities.
Overseeing both the quality and quantity of
production.
Maintaining good relations within lower levels

of the organization.
Acting as mediators by communicating the
problems, suggestions, recommendatory

appeals, etc. of workers to the higher level of
management and in turn elucidating higher-
level goals and objectives to workers.

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