Page 9 - CUSTOMER SERVICE FOR TOURISM AND HOSPITALITY
P. 9
It can be defined as the position or bearing
as indicating action, feeling or mood
• Your attitudes can signal others to avoid you
• It can cause people to be drawn to you and have positive feelings on you
• It can cause others to see you as attractive or repulsive in varying degrees
• The image your friend, etc. have of you is what you project by your attitudes
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