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                    Perpustakaan Negara Malaysia                                                           Cataloguing-in-Publication Data


                    Nor Asmahani Kutip, 1986-


                            CUSTOMER SERVICE : FOR TOURISM AND HOSPITALITY /


                            Nor Asmahani binti Kutip.


                            Mode of access: Internet



                            eISBN 978-967-2065-76-0


                            1. Customer services.


                            2. Government publications--Malaysia.


                            3. Electronic books.


                            I. Title.


                            658.812






                    Tourism and Hospitality Department (JPH)


                    POLITEKNIK IBRAHIM SULTAN



                    KM10 Jalan Kong Kong, 81700 Pasir Gudang, Johor


                    Tel: 07-261 2488 | Fax: 07-261 2402
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