Page 17 - MUSLIM FRIENDLY HOSPITALITY PRACTICES
P. 17

The Growth of Muslim









                                                            Friendly Hotel












                                                                         Generally,  the  growing  number  of

              Activity 1.0                                               Muslim  travelers,  has  influenced







                                                                         stakeholders in the tourism sector to




                 "Discuss about                                          introduce  Muslim-friendly  facilities





                    any possible                                         to directly meet the needs of Muslim


                                                                         tourists (Battour et al., 2011). In this


                     factors that                                        context,  the  accommodation  sector





               might affect the                                          is one of the most important sectors






             growth of Muslim                                            that  supports  the  tourism  industry.





               Friendly Hotel in                                         In  order  to  position  themselves


                                                                                                                                           the
                                                                                                                            in
                                                                                                                                                                increasingly
                                                                         distinctively
                      Malaysia."                                         competitive  lodging  market  and  to





                                                                         cater  the  growth  of  the  Muslim




                                                                         market,  many  hotels  have  been




                                                                         actively improvising their services to




                                                                         follow  halal  concepts  (Razalli  et  al.,




                                                                         2015;  Samori  &  Rahman,  2013).




                                                                         However  the  hoteliers  need  to




                                                                         ensure  that  the  halal  concept  is  not




                                                                         only observed in the context of food,




                                                                         but  covers  operational  aspects  of




                                                                         Muslim  Friendly  Hotel  (MFH)  (Razalli




                                                                         et al., 2015).






































                                                                                                                                                                                                    13
   12   13   14   15   16   17   18   19   20   21   22