Page 21 - CUSTOMER SERVICE FOR TOURISM AND HOSPITALITY
P. 21

• Optimistic thinking







                                                                                                                     • Speak-up in public







                                                                                                                     • Confidence with self ability






                                                                                                                     • Can accept any challenges







                                                                                                                     • Ability to have self-direction in life







                                                                                                                     • Ability to handle criticism and





                                                                                                                           emotional maturity





                                                  Picture Source: https://letstalkacademia.blogspot.com/


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