Page 7 - INSTRUCTIONS PROCESSES AND PROCEDURES
P. 7
WHAT IS AN INSTRUCTION?
S
T
Information on how to perform a task/service or just
N
simply telling someone what to do. Often written in a
E
book, pamphlet or on the packaging of a product.
T
N
O
C
F
O
E
L
Example of an instruction?
B
A
Instruction on how to bake a cake
T
Instruction on how to withdraw money from
ATM
Instruction on how to change flat tyre
7
